Contact PrepElephant

In the app: support

If your question is about the app — a course, a payment, your account or a technical problem — in-app support is the fastest route. Open the app, go to the support section, and write to us from there. Your message reaches us together with your account details, which helps us resolve most issues in a single exchange.

On WhatsApp: the community

Join the PrepElephant WhatsApp community to hear about new courses, new question banks and preparation updates while the platform is young.

Button: Join the PrepElephant WhatsApp community

On this website: the contact form

This page carries a simple contact form. It asks for your name, a way to reply to you (an email address or a phone number), and your message — nothing more. There is no account to create, and the form works as well on a phone as on a computer. Messages reach the team directly and are read in the order they arrive.

If you are writing about a content error

Please do — but first read our Corrections policy at /corrections-policy/. It describes exactly what to include in an error report: the page, the wording in question, and the source that supports your reading. Reports that arrive complete go straight to academic verification, which makes them faster to act on.

What to expect

We are a small team. We read every message, and we reply in the order messages arrive; at launch, that can take a few working days. If your question is urgent and concerns a course or payment you have already made, in-app support is the quickest path.